Shipping and delivery

Shipping Policy

Thank you for shopping with CaliTrocas. We are committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 3–7 business days. Please note that orders are not shipped or delivered on weekends or holidays.

During high volume drops, sales, or holidays, processing times may be slightly delayed.

Shipping Time

Once your order has been processed, estimated shipping times are as follows:

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  United States: 3–7 business days
• 
  International: 7–21 business days (if available)
• 
  

Please understand that shipping times may vary depending on your location and carrier delays that are outside of our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may be offered during special releases or limited drops.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout.

CaliTrocas is not responsible for packages shipped to incorrectly entered addresses. If you notice an error, contact us immediately after placing your order.

Lost or Stolen Packages

CaliTrocas is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If you experience an issue, please contact the carrier directly. We will do our best to assist when possible.

Questions

For any shipping questions, please contact us through our Contact page or Instagram DM.