Privacy policy

Privacy Policy

CaliTrocas respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect certain information including:

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  Name
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  Billing address
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  Shipping address
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  Email address
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  Phone number
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  Payment information
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  Device and browser information
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  IP address
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  Pages viewed and browsing activity
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This information is collected when you place an order, sign up for updates, or interact with our website.

How We Use Your Information

We use the information we collect to:

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  Process and fulfill orders
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  Provide shipping updates and customer support
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  Communicate with you regarding your purchase
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  Improve website performance and shopping experience
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  Prevent fraud and unauthorized transactions
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  Send promotional emails or announcements (if subscribed)
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Payment Information

All payments are processed securely through third-party payment providers. CaliTrocas does not store or have direct access to your full payment card information.

Sharing Your Information

We may share your information with trusted third-party services only as necessary to operate our business, including:

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  Payment processors
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  Shipping carriers
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  Website hosting providers
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  Email marketing services
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  Analytics services
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Your personal information is never sold.

Cookies and Tracking

Our website may use cookies, pixels, and similar technologies to improve functionality, analyze traffic, and help us understand customer behavior.

You may disable cookies in your browser settings at any time.

Data Security

We take reasonable precautions to protect your personal information and maintain secure website systems. However, no online transmission can be guaranteed 100% secure.

Your Rights

You may request to:

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  Access your personal information
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  Correct inaccurate information
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  Request deletion of your information
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  Unsubscribe from marketing communications
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To make any request, please contact us through our Contact page.

Children’s Privacy

Our website is not intended for children under the age of 13.

Changes to This Policy

CaliTrocas reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

Contact Us

For any privacy-related questions, please contact us through our website contact form or Instagram.