Returns and refunds

Returns Policy

At CaliTrocas, each item is made and packed with care. Because many of our products are produced in limited quantities, we ask that customers review all sizing and order details carefully before completing their purchase.

Return Eligibility

We accept returns only under the following conditions:

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  Item arrives damaged
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  Item arrives defective
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  Wrong item was received
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To be eligible for a return, you must contact us within 7 days of delivery with:

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  Your order number
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  Clear photos of the item
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  A description of the issue
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Items must be unworn, unwashed, and in original condition.

Non-Returnable Items

We do not accept returns or exchanges for:

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  Incorrect size ordered by customer
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  Buyer’s remorse / no longer wanted
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  Minor print placement variations
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  Sale or limited release items
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Please review sizing carefully before ordering.

Return Approval

If your return request is approved, we will provide return instructions.

Items sent back without prior approval will not be accepted.